Website usage terms and conditions

By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Beamish Museum Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. is provided by Beamish Museum Limited and its suppliers (“we”/”our”/”us”). The term ‘you’ refers to the user or viewer of our website.

The purchase of goods from us is subject to our Terms and Conditions of Purchase, this includes terms and conditions for Museum admission tickets. Availability and use of

Availability of website

We will endeavour to ensure that is available 24 hours per day without any interruptions. However, due to the nature of the internet this may not always be technically possible and no guarantees are given as to the quality or reliability of access to the website.

We reserve the right to make unavailable at any time or to restrict access to parts or all of without notice in order to maintain, repair or update the website or if it is necessary for legal reasons. is a general information service.


The content of the pages of this website is for your general information and use only. It is subject to change without notice. Beamish Museum Limited is committed to the highest standard and quality of information and every attempt has been made to present up-to-date accurate information. However, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Beamish Museum Limited shall not be liable for any losses or damages arising from your use of the website, including reliance on information contained on the website. Although we take all reasonable measures to ensure that the information provided to it from third parties is accurate and not defamatory or offensive it cannot control the content or take responsibility for pages maintained by external providers or linked pages.

Links has links to other websites which will have different privacy, trading and use policies and conditions and you should familiarise yourself with the same. Beamish Museum Limited takes no responsibility for the content or accessibility of these sites.

Copyright belongs to Beamish Museum Limited, its style and structure, and the materials and information on it are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. None of the data or content found on the website may be reproduced, published, distributed, posted or transferred modified or linked to another website without the express written permission of Beamish Museum Limited. Any trade mark, logo, crest or other identifiable emblem of Beamish Museum shall remain our property at all times.

Privacy policy and data protection

It is your responsibility to ensure that that you give us an accurate and valid e-mail address and other contact details and tell us of any changes to them. We comply with all applicable Data Protection laws in the UK. Beamish Museum Limited takes your privacy seriously. We collect personal information (such as your name, contact details, credit card information) that you supply to us. Your information is collected when you request information from us, contact us, make a booking with us, purchase tickets from us, register to use additional services offered by us or make a donation to us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.

No credit card numbers are stored by our servers and all card processing takes place through a secure server operated by our Payment Service Provider and to which we do not have direct access. No data transmission and storage over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

You may indicate your preference for receiving direct marketing by post or e-mail from us. You will be given the opportunity on every communication we send you to indicate that you no longer wish to receive our direct marketing material. Once properly notified by you, we will take steps to stop using your information in this way.

Parts of and our billing process are automatic and we may process your personal data as part of the billing process.

Personal data collected is evaluated periodically to determine whether it is current and still needs to be held. Subject to any legal retention requirements, you may notify us if you do not wish your data to be held. We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish.

If you have any questions contact


Information is collected from you when you shop with us, or when you contribute to or use some of the advanced features on the site. In addition, we may use cookies to remember login details on the People’s Collection, or to remember your selections in the shopping basket. These are not used for tracking purposes. We do not use cookies to collect personal information about you and no details are stored. If you do not wish to receive cookies then you can set your web browser to reject them.